Cookie Settings & Cookie Policy

This Cookie Policy explains how Florida Telecommunications Relay, Inc. uses cookies and similar technologies when you visit our website or use our digital services.

By continuing to use our website, you consent to the use of cookies in accordance with this policy, unless you disable them through your browser or cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your computer, tablet, mobile device, or browser when you visit a website. Cookies help websites function properly, improve performance, remember preferences, and provide a better user experience.

Cookies may be:

  • Session Cookies – Temporary cookies deleted when you close your browser.
  • Persistent Cookies – Cookies that remain on your device for a set period or until deleted.
  • First-Party Cookies – Set directly by Florida Telecommunications Relay, Inc.
  • Third-Party Cookies – Set by external providers or services integrated into our website.

2. How Florida Telecommunications Relay, Inc. Uses Cookies

Florida Telecommunications Relay, Inc. may use cookies and similar technologies for purposes including:

Essential Cookies

These cookies are necessary for the operation of our website and enable core functionality such as:

  • Website security
  • Accessibility features
  • Navigation and page functionality
  • Form submissions
  • Session management

Without these cookies, portions of the website may not function properly.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information such as:

  • Website traffic
  • Pages visited
  • Time spent on pages
  • Error messages or technical issues

This information helps FTRI improve website performance and accessibility.

Functional Cookies

Functional cookies remember your preferences and settings to improve your experience, including:

  • Language preferences
  • Accessibility preferences
  • Saved settings or display preferences

Third-Party Cookies

Our website may use third-party services that place cookies, including:

  • Analytics providers
  • Embedded videos or media
  • Accessibility tools
  • Social media integrations
  • Security and spam prevention tools

These third parties may collect information in accordance with their own privacy policies.

3. Managing Cookie Preferences

You may manage or disable cookies through:

Website Cookie Preferences

If available, users may adjust cookie preferences through our cookie settings banner or preference center.

Browser Settings

Most web browsers allow you to:

  • View cookies stored on your device
  • Delete cookies
  • Block some or all cookies
  • Receive alerts when cookies are used

Please note that disabling cookies may impact website functionality, accessibility features, or performance.

4. Accessibility and User Experience

Florida Telecommunications Relay, Inc. is committed to providing an accessible digital experience. Certain cookies may support accessibility features and website functionality designed to improve usability for all visitors.

Disabling some cookies may affect how accessibility tools or website features perform.

5. Data Collection and Privacy

Information collected through cookies may include:

  • Device information
  • Browser type
  • IP address
  • Website activity
  • General geographic information
  • Accessibility or user preference settings

For more information on how Florida Telecommunications Relay, Inc. handles personal information, please review our Privacy Policy.

6. Third-Party Services

Our website may contain links, embedded content, or integrations from third-party websites or providers. Florida Telecommunications Relay, Inc. is not responsible for the privacy practices or cookie policies of third-party services.

Users are encouraged to review those providers’ policies directly.

7. Updates to This Cookie Policy

Florida Telecommunications Relay, Inc. may update this Cookie Policy periodically to reflect operational, legal, or technical changes.

Any updates will be posted on this page with a revised effective date.

8. Contact Information

Florida Telecommunications Relay, Inc.

If you have questions regarding this Cookie Policy or cookie settings, please contact us.