Access moves
you forward
Florida Telecommunications Relay, Inc. provides free communication equipment to Floridians who are deaf, hard of hearing, DeafBlind, or speech-impaired. We help you stay connected to the people and moments that matter, at no cost.
Get Free Equipment
A few simple steps can point you to the right communication tools and help you move forward with confidence. Our 4-step process lets you know if you qualify for this program and get matched with the tools that fit your needs.
Step 1: Answer a few quick questions
Tell us a little about your Florida residency and communication needs to begin the qualification process.
Step 2: Choose the equipment that works
for you
Browse available phones and communication tools designed to support your communication needs.
Step 3: Complete your request form
Fill out and submit your application, and upload proof of Florida residency, to receive your equipment.
Stay Connected with
Florida Relay 711
Florida Relay makes it possible for individuals who are deaf, hard of hearing, deafblind, or speech disabled to communicate with voice telephone users. Specially trained operators assist with calls, making conversations accessible whenever they’re needed.
24/7
Available 24/7, Florida Relay ensures that communication remains open and reliable.
Dial 7-1-1
Dial 7-1-1 for relay assistance, available for both standard voice phone users and users of specialized devices.
Our mission is to make telecommunication more accessible in everyday situations.
Access Moves You Forward.
Florida Telecommunications Relay, Inc. (FTRI) provides equitable telecommunication access for Florida residents who are deaf, hard of hearing, deafblind, or speech-impaired.
Our mission is to inform the community through comprehensive outreach, equip qualified individuals with specialized technology, and connect Florida residents with the tools and services needed to communicate with confidence in everyday life.
Learn more about our programs and see if you qualify for communication equipment at no cost.
Find a Location
There are regional distribution centers near you.
Enter Your Zip Code:
Our Impact Across Florida
FTRI has transformed communication access for thousands of Floridians. Every phone delivered, every connection made, every moment shared represents our commitment to breaking down barriers.
Floridians Served
Residents with improved communication access
Services Provided
Equipment, maintenance, and support services statewide
Equipment Distributed
Communication devices provided
at no cost
Who Qualifies and
How It Works
FTRI serves Florida residents who are deaf, hard of hearing, deafblind, or speech impaired. Qualifying criteria:
Florida Resident
At least 3 years old
Certified hearing or speech condition
Once approved, you can receive specialized communication equipment at no cost for as long as it’s needed.
Not sure if you qualify?
There are regional distribution centers near you.